Frequently Asked Questions
Which ticket should I buy?
Provider tickets are available to skilled nursing, home care and at-home health provider groups, owners, operators. Vendor tickets are for finance, technology, consulting and other roles that do not directly own and/or operate a senior living, nursing, or home care facility.
Where and when will PAYER Summit be held?
The PAYER Summit will be held on June 17-18 at Loews Chicago – 455 North Park Drive, Chicago, IL 60611.
Is there a hotel room block?
Yes, please click here to reserve your room in our discounted room block at Loews Chicago.
Deadline to reserve is May 27, 2027.
What is the refund policy?
Cancellations received more than 45 days prior to the event start date are eligible for a full refund, minus a $25.00 administrative fee.
Cancellations received less than 45 days prior to the event start date are non-refundable.
No refunds will be issued for no-shows or for tickets not used.
Substitutions may be permitted prior to the event at no additional cost. Please email events@wtwhmedia.com for more information.
In the event that WTWH must cancel or reschedule an event, registered attendees will be offered a full refund or credit toward a future WTWH event, at WTWH’s discretion.
What does my ticket include?
A ticket to the PAYER Summit includes access to all sessions, breakfast, refreshments, lunch, coat / bag check, and a networking reception.
Are there kosher meals or other dietary options at the event?
Please contact events@wtwhmedia.com with any dietary restrictions. Please note, we are unable to accommodate diet restrictions within 30-days of the event.Toggle Content
How do I contact the organizer?
Email us at events@wtwhmedia.com
Will there be vendor booths?
There are options for sponsor exhibit space. Please click here to request information on sponsorship opportunities.
My company or organization owns or is an active investor in a provider. Which ticket type can I purchase?
If your organization owns or invests in a provider or providers in this space, your firm is classified as a private equity investor. If you wish to get the provider pricing, you would need to use that organization’s email system/domain to register for the ticket to qualify as a provider. No exceptions.
